Yes, HD Hospitality Group is proud to serve clients beyond Chicago. While our roots are firmly planted in the Windy City, we understand that exceptional hospitality knows no boundaries. Whether you need virtual consultations for content creation or are planning an event in another city, our team is equipped to deliver. For out-of-town projects, we coordinate travel and logistics to ensure the same level of service you’d receive locally. A travel fee may apply, but our commitment to your satisfaction remains unchanged, regardless of your location.

We recommend booking your event as early as possible to secure your preferred date and allow ample time for planning. For small-scale events, we suggest reaching out at least three months in advance, while larger or more complex events may require six months to a year of lead time. Early booking helps us align your vision with the necessary logistics, vendor coordination, and design elements. If you have a last-minute event, don’t hesitate to contact us—while availability may be limited, we will do our best to accommodate your needs and create a memorable experience.

Our content creation services cover major social media platforms, including Instagram, TikTok, Facebook, LinkedIn, and Pinterest. We tailor our approach to the platforms that align with your brand’s target audience and marketing goals. For example, we create visually stunning posts for Instagram, engaging short-form videos for TikTok, and professional updates for LinkedIn. Our expertise ensures that your brand maintains a cohesive presence across platforms, maximizing reach and engagement. During an initial consultation, we’ll discuss your goals and determine which platforms are best suited for your content strategy.

Absolutely! Personalization is at the heart of our event planning services. We work closely with you to understand your vision, preferences, and desired theme. Whether it’s a rustic outdoor wedding, a sleek corporate gala, or a vibrant birthday celebration, we ensure every detail reflects your style. From custom color palettes and décor elements to unique entertainment options, our team collaborates with trusted vendors to bring your theme to life. Your input is invaluable, and we encourage you to share your ideas, inspiration, or mood boards during the planning process.

We understand that plans can change. Our cancellation policy varies based on the service booked and the timeline of the cancellation. For events, cancellations made at least 30 days in advance are eligible for a partial refund, excluding the deposit, which secures our planning resources. Content creation cancellations may require notice of 14 days to avoid incurring charges for work already completed. If you need to reschedule, we’ll do our best to accommodate your new date, depending on availability. Our goal is to work with you during unforeseen circumstances to minimize inconvenience.

Transparency is a priority at HD Hospitality Group. All pricing details, including package features, additional services, and potential travel fees, are outlined during your consultation. We believe in straightforward pricing, ensuring no surprises down the line. If additional services or customizations are requested after booking, we’ll provide a detailed quote for your approval before proceeding. This approach ensures clarity and trust, so you can focus on enjoying the results without worry.

Yes! Many of our clients find value in combining our event planning and content creation services. This synergy allows us to create cohesive branding for your event, ensuring it’s not only memorable for attendees but also optimized for social media and digital promotion. For example, we can provide live event coverage, produce professional photos and videos, and craft compelling social media posts that showcase the event highlights. Bundling these services streamlines the process and enhances the overall impact of your event.

Results from content strategies can vary based on goals, audience, and platforms. Typically, clients begin to notice increased engagement within the first 30–60 days of implementation. For long-term growth, we recommend at least three months of consistent content creation and platform management. Our analytics reports provide insights into performance trends, allowing us to adjust strategies as needed to maximize impact. Patience and consistency are key to achieving lasting results in the competitive digital landscape.

Yes, we offer complimentary consultations to discuss your needs and explore how our services can meet your goals. During the consultation, we’ll review your vision, budget, and timeline while answering any questions you may have. This conversation helps us understand your unique requirements and tailor our approach accordingly. Whether it’s event planning or content creation, we believe in starting every project with clarity and collaboration to ensure the best outcomes.